Collection from Store or Warehouse
In-stock items can be located in any of our central warehouses (NSW, VIC or QLD), therefore we may need to transport your order to the location you have selected for preferred pickup. Please consider that these can be interstate and often the estimated time before collection can take place is up to 2-3 weeks.
Please don't hesitate to call us on 1300 721 942 if you would like to confirm the product(s) location and estimated timeframe for availability prior to placing an order. Unfortunately, we are unable to keep all items in stock in all stores and warehouses for immediate collection.
Items that are collected by customers should be opened and inspected in-store, as damages or faults identified after customers transport goods will not be covered. Please ensure you have sufficient help/manpower to move and load items form the warehouse or store to, and into your vehicle. OZ Design is not responsible for any furniture items that do not fit into your vehicle, house, apartment, your lift leading to your property, stairways, corridors or doorways, and will not grant a refund or exchange if this occurs.