Product Care & Maintenance

Fabric Care

We recommend a simple vacuum of your fabric sofa every week and loose seat and back cushions should be rotated and plumped regularly to extend the life for the fabric and the foam. Always lift your sofas, never drag them as you may break or scratch the legs. You may choose to remove the plastic corner protectors with extreme care, using pliers to remove staples. Do not sit on the arms or back of your sofa. We recommend that your sofa/chair is cleaned by a qualified upholstery cleaning company once a year. It is common for seat foams to soften over time.

Avoid direct heat such as sunlight, fires or air-conditioners to prevent fading, moisture build up and/or scorching. Sharp objects can cause snagging, tearing or pulling of the fabric. Cut any loose threads off the sofa, do not pull them. Minor spills should be quickly blotted with an absorbent paper towel or clean cloth to avoid staining. Avoid using aggressive household cleaners. For tough stains use the services of a professional cleaning company as recommended by our fabric protection specialists. Dye transfer between product/material can occur and should be cleaned immediately with the recommended cleaning product.

Pilling – causes and care

There are three main occurrences that cause the pilling.
  1. Transfer pills – fibres from your clothing can transfer onto your sofa which then twist together causing the pilling. This is usually identified when the pills are a different colour to your fabric.
  2. Loose fibre pills – in most fabrics there can be loose fibres which naturally over time make their way to the surface of the fabric. On the surface when people use the sofa they are subject to friction which causes them to twist together with fibres that are still attached to the fabric which means that it will stay anchored to the surface of the fabric. These pills will be the same colour as the sofa fabric. After de-pilled there is still a chance that loose fibres will continue to make their way to the surface of the fabric but overtime this will be less and less until it stops happening completely.
  3. Dust fibre pilling – overtime dust will settle onto the sofa and will get trapped in the fibres of the fabric. This is why all sofas need to be vacuumed regularly with a soft bristled brush as part of general maintenance. In the same fashion as the loose fibres, through abrasion the fibres that are attached to to the fabric will twist around the dust causing pill balls to form on the surface. We have found that customers who have hard surfaced floors for example timber, concrete or tiles will have an increased chance of dust fibre pilling. This is due to the fact that when dust settle on a carpeted floor the dust gets trapped in the carpet by the carpet fibres until it is vacuumed. Dust that falls onto a hard surface will be constantly thrown up into the air every time someone opens a door or walks past it or there is a breeze etc. as the particles aren’t trapped by anything. This dust then gets spread across the room and falls onto the sofa then getting trapped in the sofa fabric fibres. The best way to identify dust fibre pilling is to mop the floor with a microfiber mop and then de-pill the sofa and then compare the dust on the mop to the pills in the machine.
In all cases the pilling can be easily removed by a hand held de-pilling machine and the frequency will lessen over time as the amount of loose fibres diminishes. Pilling it not a sign of a poor fabric and it doesn’t affect the durability of the fabric.

Care instructions for sofabeds Before attempting to open your sofa bed for the first time, ensure the straps holding the mechanisms in place are undone and removed. Do not move the sofa with the bed open as this will cause damage to the sofas legs and can pull the mechanism out of alignment. Do not close the bed with any sheets, blankets, pillow or other bed linen inside. When the bed is open the mechanism is not designed for the sofa to be a seat. Excessive weight forward of the front bar may result in damage to the mechanism. Always follow the instructions carefully when opening and closing the bed.

leather Care

Leather is a natural material which will last a long time, but only if maintained correctly. Leather should be cleaned and conditioned regularly to avoid drying out and cracking of the leather. To minimise fading, avoid exposing your furniture to direct sunlight or heat. Dusting and vacuum your furniture weekly. Wipe off any spills immediately with a soft damp cloth. Dye transfer between product/material can occur and should be cleaned immediately with the recommended cleaning product. Ink and pen marks must be cleaned immediately with an ink removing cleaner specifically made for leather. It is common for leather to stretch with use and for seat foams to soften over time.

Clean and protect the leather with manufacturer approved care products following the instructions carefully. Different types of leather and finishes require different treatments. Ensure you purchase care products to suit the leather type you have chosen.

Use of general household cleaning products, chemicals and abrasives are not recommended as they can break down the protective surface and cause damage to the leather. Leather is a natural material which will last a long time but only if maintained correctly. Leather should be cleaned and conditioned regularly to avoid drying out and cracking of the leather.

General sofa care

Always lift your sofa, do not drag them as you may break or scratch the legs. Do not sit on the arms or back of your sofa.

Care instructions for sofabeds Before attempting to open your sofa bed for the first time, ensure the straps holding the mechanisms in place are undone and removed. Do not move the sofa with the bed open as this will cause damage to the sofas legs and can pull the mechanism out of alignment. Do not close the bed with any sheets, blankets, pillow or other bed linen inside. When the bed is open the mechanism is not designed for the sofa to be a seat. Excessive weight forward of the front bar may result in damage to the mechanism. Always follow the instructions carefully when opening and closing the bed.

Entertainment Units Care

General care assembling Ensure that you have read the assembly instructions. When assembling your furniture, ensure that you lay the pieces on a soft surface such as carpet or a blanket. Avoid chipping or scratching of panels and furniture pieces by always lifting the pieces, not dragging them as you assemble.

Solid timber characteristics At OZ Design Furniture Online, we offer a range of solid timber furniture to suit your individual style. Due to the nature of the timber, you will find each piece of furniture has its own natural characteristics and patterns. No two pieces are ever the same making a solid timber purchase a unique addition to your home.

Glass and timber general care Dust with a soft damp cloth. If polishing timber, use a Non Silicone based polish. Avoid exposure to direct sunlight to prevent bleaching, discolouration or dying of the coated surface. Use heat resistant place mats under hot/cold food or beverages to avoid damage. Spillages should be cleaned with a soft damp cloth as soon as possible to avoid moisture damaging the coating.

High gloss general care Ensure you use coasters on the surfaces to protect against scratches, heat or water marks. Water spills should be wiped up with a clean dust free cloth immediately. Loose dust can be easily removed with a soft clean cloth by gently wiping the surface of the furniture. Dust can scratch the surface so work carefully. Do not use a feather duster, as it may scratch the surface and do not use polish that contains silicon or alcohol.

Chrome general care Clean frequently with a soft cloth, paying particular attention to joins and angles where dust and moisture can accumulate. Do not use abrasive cleaners.

Dining, Occasional Table & Storage care

General care assembling Ensure that you have read the assembly instructions. When assembling your furniture, ensure that you lay the pieces on a soft surface such as carpet or a blanket. Avoid chipping or scratching of panels and furniture pieces by always lifting the pieces, not dragging them as you assemble.

Solid timber characteristics At OZ Design Furniture Online, we offer a range of solid timber furniture to suit your individual style. Due to the nature of the timber, you will find each piece of furniture has its own natural characteristics and patterns. No two pieces are ever the same making a solid timber purchase a unique addition to your home.

Glass and timber general care Dust with a soft damp cloth. If polishing timber, use a Non Silicone based polish. Avoid exposure to direct sunlight to prevent bleaching, discolouration or dying of the coated surface. Use heat resistant place mats under hot/cold food or beverages to avoid damage. Spillages should be cleaned with a soft damp cloth as soon as possible to avoid moisture damaging the coating.

High gloss general care Ensure you use coasters on the surfaces to protect against scratches, heat or water marks. Water spills should be wiped up with a clean dust free cloth immediately. Loose dust can be easily removed with a soft clean cloth by gently wiping the surface of the furniture. Dust can scratch the surface so work carefully. Do not use a feather duster, as it may scratch the surface and do not use polish that contains silicon or alcohol. Chrome general care

Clean frequently with a soft cloth, paying particular attention to joins and angles where dust and moisture can accumulate. Do not use abrasive cleaners.

DINING CHAIR CARE

General care assembling Ensure that you have read the assembly instructions. When assembling your furniture, ensure that you lay the pieces on a soft surface such as carpet or a blanket. Avoid chipping or scratching of panels and furniture pieces by always lifting the pieces, not dragging them as you assemble.

General care Dust with a soft damp cloth. If polishing timber, use a Non Silicone based polish. Avoid exposure to direct sunlight to prevent bleaching, discolouration or drying of the coated surface. Spillages should be cleaned with a soft damp cloth as soon as possible to avoid moisture damage. Dye transfer between product/material can occur and should be cleaned immediately with the recommended cleaning product. or Upholstered chairs we recommend a simple vacuum of your fabric chair every week. For tough stains use the services of a professional cleaning company as recommended by our fabric protection specialists. Clean and protect the leather with a manufacturer approved care products following the instructions on the package. Different types of leather and finishes require different treatments. Ensure you purchase care products to suit the leather you have chosen. Use of general household cleaning products, chemicals and abrasives are not recommended as they can break down the protective surface and cause damage. 

For the best care of fabric / upholstered dining chairs please refer to fabric care information.